Wait ... did someone say nightmare clients? Well, they do exist. To some they're known as "late payers", others refer to them as "time wasters", I like to call them "ex-clients". But here's our definition of a nightmare client: a client who either wastes time or money (which is, essentially, … [Read more...]
10 Ways to Build Better Client Relationships
Blindingly obvious opening statement: clients are very important to your business. Not only are they your number one source of income, but also more than half of your new business will come from existing clients and recommendations from them. I disagree with a lot of advice about client … [Read more...]
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