Freelance designer vs Design agency
February 19, 2007 – 3:01 pm
Independent freelancers often outperform agencies in quality, price and timeliness.
To some the word “freelancer” may have a certain styma of a maverick who ignores rules and misses deadlines. In reality freelancers have usually been around the agency block already and know their stuff. Nobody starts work as a freelancer.
There used to be advantages in employing large agencies for big jobs. Economies of scale, strength in numbers, experience and access to resources were benefits of the big boys over a lone ranger. Nowadays, this isn’t true. All a freelancer needs is a computer and broadband.
Now large files can be moved around quickly, huge jobs – series of billboards, brochures, books, presentations, videos, websites – can sit on secure servers anywhere in the world. The designer has the work on his computer at home so in the unlikely event of data loss there is always a copy. Viruses are unheard of as well – it’s a Mac thing.
If the scale of the job is too much for one freelancer they can simply call on someone else to help. Files can be downloaded from the freelancer’s FTP site and uploaded when finished. Every freelancer has a network of contacts each with their specialities.
So what of using an agency? Well, the design agency or consultancy have their premises to pay for and add to the bill. They also have directors, account managers, senior creatives and junior designers each with their own ideas, spins and interpretations to confuse the message. They also have attitude, and can be full of precious personalities with an “us and them” relationship with the client.
When a client enlists the help of a creative freelancer they are creating a one-to-one relationship with a professional. They now know who to phone or email about the project and will get a quick answer without getting stuck in the corporate maze of finding the right department. Last minute changes to a job before it prints or goes live are quicker and cheaper with the freelancer.
Also the freelancer has his reputation on the line with the job and it means so much more to him than to individulas in an agency.
I’m doing a colour 120 page A5 booklet for my client, Accenture, at the moment and they are very happy. But when they asked the previous agency to amend things slightly they were met with tuts! Incredible! In my opinion, the client is always right. It has to be that way.




7 Responses to “Freelance designer vs Design agency”
“Also the freelancer has his reputation on the line with the job and it means so much more to him than to individuals in an agency.”
I totally agree with this. Small clients are at the end of the priority list for larger agencies whereas to a freelancer they are very important. Also with a freelancer the client can speak directly to the person who is doing their work, rather than a sales person, or someone who is going to give their interpretation of the brief to a designer
By Tara on May 1, 2007
Hi Tara, Thanks for your comment and thanks for dropping by.
Freelance, independent professionals, working from home or from a small office can get things done cheaper and with less stress. I see this as the way forward!
By Rob Cubbon on May 1, 2007
I found your thoughts very useful, Rob. I’m one of the few who has actually started my career as a freelancer. Not by choice, mind you, but because it was my only option. After a few years of scraping by, not really understanding my market position, I’ve finally decided to take myself more seriously as a business. It’s enouraging to see that we have many advantages over the big boys Thanks for the inspiration!
By Derek on May 15, 2007
Thank you, Derek, I’m glad you found it useful. Funnily enough, I almost started out as a freelancer as well so maybe saying “nobody starts as a freelancer” was a bit of a bad generalisation! But I’m sure you understand what I’m saying.
Best of luck for your business future! And finding your market position – I think that’s really important.
By Rob Cubbon on May 15, 2007
“In reality freelancers have usually been around the agency block already and know their stuff. Nobody starts work as a freelancer.”
Quoted for truth. This is something that many people don’t seem to know.
By Tim Fuchs on Jun 20, 2007
Thank you, Tim. I’m sure that technological improvements will continue to make things easier for independent professionals to take on the corporate giants!
By Rob Cubbon on Jun 21, 2007