Web design is a new and poorly understood industry. Everyone has opinions. Sometimes you get criticised by the client, your piers and the bank manager. On the other hand, life as a web designing business owner is brilliant. You get to work on your own terms. You can be creative. And there’s a lot more [...]
Wait … did someone say nightmare clients? Well, they do exist. To some they’re known as “late payers”, others refer to them as “time wasters”, I like to call them “ex-clients”. But here’s our definition of a nightmare client: a client who either wastes time or money (which is, essentially, the same thing: time = [...]
I have been designing and developing websites for my graphic design clients for over 7 years. It’s not always been easy and every client is different. But I have learned some “best practices” which I would like to share here. Anyone can create a website… It’s never been easier to create a website. Anyone can [...]
It may be easy to find programmers or coders online but hiring a graphic designer is ten times more difficult. So what questions do you ask potential graphic designers in order to find the perfect person for your new project? But wait! Before you reach for your phone, look at the designer’s website to see [...]
I always think a web design business should expand the services it offers. One obvious way to do this is to resell web hosting services to clients. So, what do you do? Purchase a Hostgator Reseller Account (affiliate link), charge your clients, sit back and watch the money come in? Right? Wrong! I’ve been offering [...]
In a world where 99% of business communication is done by phone, email or video/text messaging – there is no substitute for meeting clients face-to-face. A personal meeting will create a better bond and this can be useful with challenging projects. Do I really need to meet this client? Not all clients are created equal. [...]
The success of a graphic design business – or any online business – will not only be down to how to get clients but also how you keep and maintain them. This is why client communication is extremely important. There is a right and a wrong way to communicate with a client. Get it right [...]
Download full version of How To Get Clients. Download free How To Get Clients chapters here! I am about to unleash my new premium eBook onto the world. I am very excited about this as it’s something I have always wanted to do. What’s the eBook about? The book will contain step-by-step tutorials on how [...]
Blindingly obvious opening statement: clients are very important to your business. Not only are they your number one source of income, but also more than half of your new business will come from existing clients and recommendations from them. I disagree with a lot of advice about client relationship management: “phone them up all the [...]
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